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Diploma of Hospitality Management

Provider:
Mercury Institute of Victoria
Course Code:
SIT50422
CRICOS Code:
111012F
Qualification Level:
Diploma
Course Area:
Food, Hospitality and Personal Services
Duration:
104-Week
Study Mode:
Full Time
Location:
Victoria (Melbourne)
Course Fee:
$15,500 Per Course
Delivery Mode:
On Campus
Target:
International
Intake:
Monthly
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Course Overview

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

Course Structure

This qualification includes 28 units of competency:

Core Units

  1. SITXCCS015 Enhance customer service experiences
  2. SITXCCS016 Develop and manage quality customer service practices
  3. SITXCOM010 Manage conflict
  4. SITXFIN009 Manage finances within a budget
  5. SITXFIN010 Prepare and monitor budgets
  6. SITXGLC002 Identify and manage legal risks and comply with law
  7. SITXHRM008 Roster staff
  8. SITXHRM009 Lead and manage people
  9. SITXMGT004 Monitor work operations
  10. SITXMGT005 Establish and conduct business relationships
  11. SITXWHS007 Implement and monitor work health and safety practices

Elective Units

  1. SITXFSA005 Use hygienic practices for food safety 
  2. SITHIND006 Source and use information on the hospitality industry 
  3. SITXFIN008 Interpret financial information 
  4. SITHCCC023* Use food preparation equipment 
  5. SITHCCC027* Prepare dishes using basic methods of cookery 
  6. SITHCCC028* Prepare appetisers and salads 
  7. SITHCCC029* Prepare stocks, sauces and soups 
  8. SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes 
  9. SITHCCC035* Prepare poultry dishes
  10. SITHCCC036* Prepare meat dishes 
  11. SITHCCC037* Prepare seafood dishes 
  12. SITHCCC041* Produce cakes, pastries and breads 
  13. SITXCCS012 Provide lost and found services 
  14. BSBSUS511 Develop workplace policies and procedures for sustainability
  15. SITXHRM010 Recruit, select and induct staff 
  16. SITHCCC043* Work effectively as a cook
  17. SITHIND008 Work effectively in hospitality service

Entry Requirement

Admission Requirements
Academic Entry Requirements To enter this qualification, applicants should have successfully completed the equivalent of Australian Year 12 or Certificate III or higher
Minimum Age to Apply Students must be a minimum age of 18 years or above at the time of course commencement
Language Requirement
IELTS Score (Minimum) English language proficiency level of one of the following:
  • IELTS band score of 5.5 or equivalent,
  • IELTS band 5.0 and a successful completion of ELICOS course minimum 10 weeks

Career Opportunities

Job roles and titles vary across different industry sectors. Possible career outcomes relevant to this qualification include:

  • banquet or function manager
  • bar manager
  • café manager
  • club manager
  • front office manager
  • motel manager
  • restaurant manager

Internship or Work Placement

Mercury Institute of Victoria will ensure placement of all students. This is to ensure international students with limited exposure to Australian workplace are not disadvantaged. Students will have the option to arrange their own work placement provided it meets all requirements. The assessor will visit and assess the student at least twice during this time at a mutually convenient time.

208 hours

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