Diploma of Hospitality Management

Provider:
Course Code:
SIT50422
CRICOS Code:
111542B
Qualification Level:
Diploma
Course Area:
Food, Hospitality and Personal Services
Duration:
104-Week
Study Mode:
Full Time
Location:
New South Wales (Ultimo)
Course Fee:
$12,000 Per Course
Delivery Mode:
Blended Delivery
Target:
International
Intake:
January, March, April, May, July, August, October, November

Course Overview

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course Structure

This qualification has 28 units of competency, comprising of 13 core & 15 elective units.

  1. BSBDIV501 Manage diversity in the workplace
  2. BSBMGT517 Manage operational plan
  3. SITXCCS007 Enhance customer service experiences
  4. SITXCCS008 Develop and manage quality customer service practices
  5. SITXCOM005 Manage conflict
  6. SITXFIN003 Manage finances within a budget
  7. SITXFIN004 Prepare and monitor budgets
  8. SITXGLC001 Research and comply with regulatory requirements
  9. SITXHRM002 Roster staff
  10. SITXHRM003 Lead and manage people
  11. SITXMGT001 Monitor work operations
  12. SITXMGT002 Establish and conduct business relationships
  13. SITXWHS003 Implement and monitor work health and safety practices
  14. SITHIND001 Use hygienic practices for hospitality service
  15. SITHIND004 Work effectively in hospitality service
  16. BSBRES401 Analyse and present research information
  17. SITXCCS004 Provide lost and found services
  18. SITTTSL002 Access and interpret product information
  19. BSBCMM401 Make a presentation
  20. BSBFIA401 Prepare financial reports
  21. SITXHRM004 Recruit, select and induct staff
  22. SITTTSL006 Prepare quotations
  23. BSBRSK501 Manage risk
  24. SITXHRM006 Monitor staff performance
  25. BSBMKG401 Profile the market
  26. BSBSUS501 Develop workplace policy and procedures for sustainability
  27. BSBFIA302 Process payroll
  28. SITXWHS002 Identify hazards, assess and control safety risks

Entry Requirement

Admission Requirements
Minimum Age to Apply
Students must be over 18 years of age.
Minimum Age to Apply
Students must have completed an overseas equivalent of Year 12
Language Requirement
IELTS Score (Minimum)
  • Students must have either an IELTS score of 5.5 total or above with no band lower than 5.0 or
  • Paper based (PBT) TOEFL score of 550 or above or
  • Internet based (iBT) TOEFL score of 78 or above and must provide documentation to that effect.
  • Mature age students will also be considered without the minimum education requirements but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements.
    Entry requirements will be checked at enrolment in line with the RTO’s Student entry requirements, selection, enrolment and orientation policy.

Career Opportunities

Participants will also be eligible to seek employment working in a small, medium or large enterprise, in a variety of industries, in both the public and private sector. Graduates with no prior work experience should expect to enter the industry in positions such as banquet or function manager, bar manager, café manager, club manager, executive housekeeper, front office manager, motel manager, restaurant manager or unit manager catering operations.

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