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Advanced Diploma of Hospitality Management – Hotel Operations

Provider:
Australian National Institute of Business and Technology
Course Code:
SIT60316
CRICOS Code:
091102G
Qualification Level:
Advanced Diploma
Course Area:
Food, Hospitality and Personal Services
Duration:
24-Month
Study Mode:
Full Time
Location:
Victoria (Brunswick)
Course Fee:
$10,200 Per Course
Delivery Mode:
On Campus
Target:
International
Intake:
January, April, July, October
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Course Overview

The hospitality industry provides a vast array of career opportunities across a broad range of sectors. This qualification provides the skills and knowledge for an individual to be competent as a senior manager in any hospitality Room Division area.

This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialized or broad and they are often accountable for group outcomes.

Course Structure

The SIT60316 Diploma of Hospitality Management – Hotel Operations qualification is made up of 34 units of competency:

CORE 

  1. BSBDIV501 Manage diversity in the workplace
  2. BSBFIM601 Manage finances
  3. BSBMGT517 Manage operational plan
  4. BSBMGT617 Develop and implement a business plan
  5. SITXCCS008 Develop and manage quality customer service practices
  6. SITXFIN003 Manage finances within a budget
  7. SITXFIN004 Prepare and monitor budgets
  8. SITXFIN005 Manage physical assets
  9. SITXGLC001 Research and comply with regulatory requirements
  10. SITXHRM003 Lead and manage people
  11. SITXHRM004 Recruit, select and induct staff
  12. SITXHRM006 Monitor staff performance
  13. SITXMGT001 Monitor work operations
  14. SITXMGT002 Establish and conduct business relationships
  15. SITXMPR007 Develop and implement marketing strategies
  16. SITXWHS004 Establish and maintain a work health and safety system

ELECTIVES

  1. SITHIND001 Use hygienic practices for hospitality service
  2. SITHIND004 Work effectively in hospitality service (WBT)
  3. SITXWHS001 Participate in safe work practices
  4. SITHACS001 Clean premises and equipment
  5. SITHACS002 Provide housekeeping services to guests
  6. SITHACS003 Prepare rooms for guests
  7. SITHACS005 Provide porter services
  8. SITHACS006 Provide valet services
  9. SITHACS007 Conduct night audit
  10. SITHACS008 Provide accommodation services
  11. SITTTSL007 Process reservations
  12. CPPCL02019 Sort and remove waste and recyclable materials
  13. CPPCLO2035 Maintain cleaning storage areas
  14. SITHFAB002 Provide responsible service of alcohol
  15. SITHIND002 Source and use information on the hospitality industry
  16. HLTAID003 Provide first aid
  17. SITXHRM002 Roster staff
  18. SITXCCS007 Enhance the customer service experience

ANIBT may change the elective units based on industry, student needs and trainer availability.

Entry Requirement

Admission Requirements
Academic Entry Requirements
There are no pre-requisites for entry into this qualification. However, it is highly recommended that students are currently in a workplace or have access to a workplace for this course.

For International Students
Please check with the Australian Department of Home Affairs (DHA) regarding international students enrolling into any online only based qualifications.

The Australian government publishes rules for English language proficiency for international students applying for entry to vocational training. You should establish your country’s assessment level by reading the DHA rules at www.homeaffairs.gov.au. Be aware that the rules are subject to change from time to time.
Language Requirement
IELTS Score (Minimum)
Overseas students who do not provide a satisfactory score from an English test recognised by DHA will be interviewed to ascertain their language, literacy and numeracy (LLN) skills.ANIBT also accepts completion of a recognised equivalent English preparation course from an accredited ELICOS provider. Admission may be approved if the language of instruction in the student’s home country is English or if English has been the language spoken in the student’s home.

All students must complete a Language, Literacy and Numeracy test at ANIBT as part of the registration process.

If necessary, the student will need to complete an English language course at ANIBT before being admitted to a vocational training Certificate or Diploma course.

Note: ANIBT may establish student’s English language proficiency appropriateness’ level if:

The student has completed 1-year study which is taught in English
The student has successfully completed ELICOS course and the level is equivalent to IELTS 5.5
The student passes ANCE English assessment test, under supervision by ANIBT or ANIBT representative
agents (does not apply to offshore direct-application).

Career Opportunities

Having this qualification will allow you to perform roles including senior manager in a large hospitality enterprise or owning or managing a small hospitality enterprise. The types of positions available also include:

  • Area Manager
  • Operations Manager
  • Rooms Division Manager
  • Executive Housekeeper
  • Manager
  • Motel owner or Manager

Internship or Work Placement

Minimum 140 hours of Work Based Training (WBT). 

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